Frequently asked questions

We sell high-quality building kits from well-known brands such as Mould King, CaDA and Guly. Our collection includes a wide range of models, including vehicles, architecture sets, technical constructions and motorised sets. We have challenging and detailed building projects for both beginners and experienced builders.

Yes, our building kits are compatible with well-known brick systems such as LEGO. This means you can easily combine our sets with your existing collection and let your creativity run free.

Many of our sets are designed for teenagers and adults because of their complexity and large number of parts. We recommend always checking the age indication for each product. For younger children, we recommend the simpler sets.

Yes, all building kits come with clear, step-by-step instructions. Some sets even have digital manuals that you can view in an app, which makes the building process even easier.

Our website shows for each product whether it is in stock. If a product is temporarily unavailable, you can sign up to receive a notification as soon as it is back in stock.

Yes, we offer a selection of spare parts. If you are looking for a specific part, contact us to find out what's possible.

We accept various payment methods, including iDEAL, PayPal, Klarna, credit card and bank transfer. We also offer the option to pay later with Klarna.

Some popular products can be reserved in advance. This is clearly indicated on the product page.

Yes, we offer a gift wrapping service. You can select this option at checkout.

We regularly have special promotions and discounts on selected building kits. Sign up for our newsletter to stay informed about exclusive deals.

Yes, we offer custom orders for businesses, schools and educational institutions. Contact us for more information.

We ship to the Netherlands, Belgium, Luxembourg, Germany, France, Austria and the United Kingdom.

If you order on a working day before 17:00, we ship your order the same day. Delivery time after that:

• Netherlands and Belgium: 1-2 working days
• Germany, France, Luxembourg and Austria: 2-3 working days
• United Kingdom: 3-4 working days

We ship pre-orders as soon as they arrive.

Shipping costs depend on the country:

• Netherlands, Belgium and Luxembourg: € 7,50, free from € 60
• Germany and France: € 13, free from € 80
• Austria: € 14
• United Kingdom: € 15

You'll see the exact amount for your order at checkout.

No, we are an online shop and ship all our products from our warehouse. This allows us to offer sharp prices and keep a wide range available.

Yes, you can return unused and unopened products within 14 days. Contact us for the return instructions and make sure the product is in its original packaging.

If you want to cancel your order, please contact us as soon as possible. Once an order has been shipped, it can no longer be cancelled, but you can still use our returns policy.

Yes, we offer a warranty on manufacturing defects. If you receive a defective part, contact us and we will find a suitable solution.

If a part is missing, please contact us at info@brickxtreme.nl. We will make sure the missing piece is sent to you as soon as possible.

You can reach us by email at info@brickxtreme.nl or via the contact form on our website. We aim to respond within 24 hours. You can also reach us via social media.

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